Return Policy

“Returns are accepted within 7 days of purchase. Items must be in their original condition with packaging intact. Refunds will be processed upon receipt of the returned product. Contact our support team for assistance and to initiate the return process.”

Feel free to customise it based on your specific needs and any legal requirements in your jurisdiction.

Game Exchange Policy

At Mega Games, we understand the excitement of discovering new games. Our Game Exchange Policy is designed to ensure a seamless experience for our customers looking to adjust their used games and acquire fresh gaming adventures.

Conditions for Game Exchange

1. Original Purchase Receipt:

Customers must provide the original purchase receipt for the used game being exchanged.

2. Time Frame:

Game exchange requests must be made within 01 Month from the date of the original purchase.

3. Condition of Used Game:

The exchanged game should be in good condition, with original packaging and all included accessories.

Exchange Process:

1. Visit Our Store:

Bring the used game you wish to exchange to any of our physical stores.

2. Inspection:

Our staff will inspect the game to ensure it meets the conditions outlined in our policy.

3. Assessment:

Based on the condition of the used game, we will determine its exchange value.

4. Selection of New Game:

Customers can then choose a new game from our available selection, and the exchange value will be applied towards the purchase.

Additional Information:

Exchanged games cannot be returned or exchanged again.
If the chosen new game exceeds the exchange value, the customer is responsible for covering the price difference.